{"id":10598,"date":"2025-05-31T10:02:09","date_gmt":"2025-05-31T10:02:09","guid":{"rendered":"https:\/\/krogragg.com\/?p=10598"},"modified":"2025-05-31T10:02:09","modified_gmt":"2025-05-31T10:02:09","slug":"livewell-hinge-shows-marine-retailers-high-customer-service-ethic","status":"publish","type":"post","link":"https:\/\/krogragg.com\/?p=10598","title":{"rendered":"Livewell Hinge Shows Marine Retailer\u2019s High Customer Service Ethic"},"content":{"rendered":"<p>    Livewell Hinge Shows Marine Retailer\u2019s High Customer Service Ethic<br \/>\n \t<BR><br \/>\n<BR><\/BR><br \/>\n    <!-- no image --><br \/>\n \t<BR><br \/>\n<BR><\/BR><\/p>\n<div>\n<style>.embed-container { position: relative; padding-bottom: 56.25%; height: 0; overflow: hidden; max-width: 100%; } .embed-container iframe, .embed-container object, .embed-container embed { position: absolute; top: 0; left: 0; width: 100%; height: 100%; }<\/style>\n<div class=\"embed-container\"><iframe src=\"https:\/\/www.youtube.com\/embed\/CuJkZKzVllo\" frameborder=\"0\" allowfullscreen><\/iframe><\/div>\n<p><iframe id=\"wxuzj5efbz\" src=\"https:\/\/boatingmag.dragonforms.com\/wxuzj5efbz\" scrolling=\"no\" style=\"width:100%;height:165px;border:none;overflow:hidden;\"><\/iframe><\/p>\n<p>It\u2019s a small thing, literally. Just a <a href=\"https:\/\/www.boatoutfitters.com\/stainless-steel-butt-hinge-2-375-x-2-125\" target=\"_blank\" rel=\"noreferrer noopener\">hinge<\/a>. One used for securing the livewell lid or hatch cover aboard thousands of boats.\u00a0<\/p>\n<p>Made by a name manufacturer with a good reputation, this item\u2019s success\u00a0\u201chinged\u201d (pardon the pun) on the pin upon which its operation depended. For reasons beyond the scope of this article, the pins used in these hinges were failing to corrosion. That meant boaters were having to replace the hinges. Lots of boaters.<\/p>\n<p>Problem two: This ubiquitous hinge went out of production by its maker. Now, those faced with replacement would need to find a substitute hinge. It\u2019s not the worst fate, having to fill old screw holes, make things fit and look good, but, really, who needs the aggravation?\u00a0<\/p>\n<p>The fact that so many boaters have to deal with this sub-standard hinge\u00a0is one result of a marketplace reliant on a few big suppliers. That, too, is a topic beyond the scope of this article.\u00a0<\/p>\n<p>Enter <a href=\"https:\/\/www.boatoutfitters.com\/stainless-steel-butt-hinge-2-375-x-2-125\" target=\"_blank\" rel=\"noreferrer noopener\">Boat Outfitters.<\/a> As this video above shows, they decided to have a replacement hinge manufactured to superior, non-corroding specs. In so doing the company gave all those boaters with failing livewell lid hinges a better alternative to boat surgery.\u00a0<\/p>\n<p><strong>Read Next:<\/strong> <a href=\"https:\/\/www.boatingmag.com\/pettit-eztex-marine-epoxy-repair-compound\/\">Pettit EZTex Marine Epoxy Repair Compound<\/a><\/p>\n<p>Obviously, Boat Outfitters is making\u00a0money on the sale of the hinges. That\u2019s what they do (we\u2019re pretty sure one doesn\u2019t get rich on profits from replacement hinges, though).\u00a0To us, the important thing here is that the company saw boaters having a problem and stepped-up to solve it. Whether you need this new replacement hinge or not, we just wanted to applaud Boat Outfitters for so directly addressing boater\u2019s needs. Bravo Zulu, Boat Outfitters.<\/p>\n<p>The post <a rel=\"nofollow\" href=\"https:\/\/www.boatingmag.com\/gear\/livewell-hinge-shows-marine-retailers-high-customer-service-ethic\/\">Livewell Hinge Shows Marine Retailer\u2019s High Customer Service Ethic<\/a> appeared first on <a rel=\"nofollow\" href=\"https:\/\/www.boatingmag.com\/\">Boating Mag<\/a>.<\/p>\n<\/div>\n<p> \t<BR><br \/>\n <BR><\/BR><br \/>\n    Kevin Falvey<br \/>\n \t<BR><br \/>\n<BR><\/BR><br \/>\n<a href=\"https:\/\/www.boatingmag.com\/gear\/livewell-hinge-shows-marine-retailers-high-customer-service-ethic\/\">Go to boatingmag<\/a><br \/>\n \t<BR><br \/>\n <BR><\/BR><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Livewell Hinge Shows Marine Retailer\u2019s High Customer Service Ethic It\u2019s a small thing, literally. Just a hinge. One used for securing the livewell lid or hatch cover aboard thousands of boats.\u00a0 Made by a name manufacturer with a good reputation, this item\u2019s success\u00a0\u201chinged\u201d (pardon the pun) on the pin upon which its operation depended. For [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[126,404,2310],"tags":[127],"class_list":["post-10598","post","type-post","status-publish","format-standard","hentry","category-boatingmag","category-gear","category-marine-accessories","tag-boatingmag"],"_links":{"self":[{"href":"https:\/\/krogragg.com\/index.php?rest_route=\/wp\/v2\/posts\/10598"}],"collection":[{"href":"https:\/\/krogragg.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/krogragg.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/krogragg.com\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/krogragg.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=10598"}],"version-history":[{"count":0,"href":"https:\/\/krogragg.com\/index.php?rest_route=\/wp\/v2\/posts\/10598\/revisions"}],"wp:attachment":[{"href":"https:\/\/krogragg.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=10598"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/krogragg.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=10598"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/krogragg.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=10598"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}